Designing for Friction:

Identifying the Hidden Bottlenecks in Organizational Execution

September 24, 2026
10:00 am
11:15 am

Event Overview

Most organizations attempt to solve execution problems at the surface level through new processes, additional training, or technology upgrades.

Yet the same challenges repeatedly return. Why?

Because beneath visible organizational problems lie invisible mechanisms that continuously generate friction, misalignment, and execution gaps.

In this session, participants will explore the three hidden drivers behind organizational distortion:

  • Information Distortion
  • KPI Distortion
  • Human Fragmentation

Together, these forces create the Human-System Gap that undermines execution, weakens alignment, and ultimately causes transformation efforts to stall.

Why Watch?

  • Learn the three primary drivers behind transformation failure.
  • Understand how friction accumulates inside organizations.
  • Identify hidden energy leaks affecting performance and execution.
  • Diagnose organizational misalignment before it becomes costly.

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